Terms and conditions
Please read our terms and conditions (“the Terms”) carefully before signing up to any activities or services sold by Nave. By signing up for any services with Nave, at the end of this document you are confirming that you have read the Terms and agree to be bound by them. These Terms together with the items listed in paragraph 2, below, constitute a contract between you (the client) and us (Nave).
All services are supplied by Nave, subject to the following express Terms.
In these Terms “we”/“us”/“our” means Nave. And “you”/“your”/“yours” means you, the direct client.
1. Booking Services
The cost of each course/service will be shown clearly on the website.
Services can be booked via the online payment option. It is your responsibility to ensure that you have made your booking and submitted payment correctly.
2. Cancelling your booking & refunds.
You have a 24 hour cooling off period whereby you may cancel and receive a full refund for the booked service. After this period we do not offer refunds.
3. Making a change to your booking
We may at our own discretion allow you to move to another date and/or service provided by Nave.
4. If we cancel the service.
In the event that we cancel a service you have booked, we will contact you by email or telephone to let you know. At the time of cancellation, we will offer you the choice between:
- refunding you in full
- being transferred to a service at an alternative date and time
We will compensate you for any loss or damage you may suffer as a result of a breach of the duties imposed on us by law. However, our liability to you may be mitigated to the extent the loss or damage is attributed to:
- your own fault
- a third party unconnected with the provision of our services
- events which we could not have foreseen or avoided even if we had taken all of the responsible precautions
Our liability to compensate you (other than in the case of personal injury or death) will be limited to a reasonable amount having regard to such factors as whether the loss or damage was due to a negligent act or omission by us.
Payment may be made by paypal.
7. Non-payment of fees
If your service fees become overdue, we reserve the right to refuse you entry into our courses/workshops until the overdue sums are paid in full.
Should you default on payments to us, we reserve the right to notify the default to a credit reference agency or other third party to obtain payment from you.
8. How you should contact us
Any written notice can be via the contact page on the website or via firstname.lastname@example.org
9. Force majeure
We shall not be liable to you or deemed to be in breach of these terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms, if the delay was due to any cause beyond reasonable control, including, but not limited to, acts of God, explosion, flood, storm, fire, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), IT, viruses, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery.
No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.
If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.
12. Entire agreement
These Terms constitute the entire agreement between the parties and shall have effect to the exclusion of any other memorandum, agreement, or understanding of any kind, whether oral or written, between parties.
13. Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit the exclusive jurisdiction of the English courts.